Refund Policy
​Effective Date: January 1, 2025
Sprucewood Estates is committed to transparency and fairness in all transactions. Please review our refund policy carefully
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Deposits and Payments
All deposits and payments made toward the purchase of a lot, spec home, or custom home are non-refundable, except as outlined below.
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Refund Eligibility
A refund will only be issued if a purchased lot does not receive municipal servicing (water and sewer) due to fault or failure on the part of Sprucewood Estates.
If such a situation occurs, eligible purchasers will receive a refund of applicable deposits or payments made toward the affected lot.
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Non-Refundable Circumstances
Refunds will not be provided for reasons including, but not limited to:
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Change of mind by the purchaser
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Financing issues
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Delays caused by third parties, utilities, municipalities, or events beyond our control
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Failure to proceed with construction after lot servicing is completed
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Processing of Refunds
Approved refunds will be processed within a reasonable timeframe using the original method of payment, unless otherwise agreed in writing.
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No Additional Compensation
Refunds, where applicable, are limited to the amounts paid toward the lot purchase. Sprucewood Estates is not responsible for additional costs, losses, or damages incurred by the purchaser.
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Contact Information
If you have questions regarding this Refund Policy, please contact us through our website.
