top of page

Refund Policy

​Effective Date: January 1, 2025

Sprucewood Estates is committed to transparency and fairness in all transactions. Please review our refund policy carefully

​

​

Deposits and Payments

All deposits and payments made toward the purchase of a lot, spec home, or custom home are non-refundable, except as outlined below.

​

​

Refund Eligibility

A refund will only be issued if a purchased lot does not receive municipal servicing (water and sewer) due to fault or failure on the part of Sprucewood Estates.

If such a situation occurs, eligible purchasers will receive a refund of applicable deposits or payments made toward the affected lot.

​

​

Non-Refundable Circumstances

Refunds will not be provided for reasons including, but not limited to:

  • Change of mind by the purchaser

  • Financing issues

  • Delays caused by third parties, utilities, municipalities, or events beyond our control

  • Failure to proceed with construction after lot servicing is completed

​

Processing of Refunds

Approved refunds will be processed within a reasonable timeframe using the original method of payment, unless otherwise agreed in writing.

​

​

No Additional Compensation

Refunds, where applicable, are limited to the amounts paid toward the lot purchase. Sprucewood Estates is not responsible for additional costs, losses, or damages incurred by the purchaser.

​

Contact Information

If you have questions regarding this Refund Policy, please contact us through our website.

bottom of page